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Which One Is Best Call Center Software: Hosted Or Cloud?

Which One Is Best Call Center Software: Hosted Or Cloud?

It is as simple as that. Inbound call center software is complicated, No? What does it mean? Is it best to hire someone who’ll host everything and will charge a monthly fee, right? But no, a lot of the savings which the organization has been given to the...

5 benefits of auto Dialer software for call center

5 benefits of auto Dialer software for call center

Call centers run on the multiple campaigns which is for the lead generation, for the market survey or nurturing the inbound leads or solving some product query. Call Center Software Provider will mention the type when the organizations want to build it. In...

Fax and SMS broadcasting

Fax and SMS broadcasting

With the FoIP software, the market has been sunk down with a death of the Faxes. FoIP lets you send messages with the help of the internet and VoIP. It generally stands for the FAX over Internet Protocol. With the traditional services of FAX has been...

Apache

Apache HTTP Server is an open-source HTTP server to develop and maintain modern operating systems including UNIX and Windows NT. The target of this server is to provide a protected, efficient and extensible server that provides HTTP services in synchronous...

MySQL

Currently we are doing replication between two servers i.e. VPN3 and VPN4. Our project needed persistent backup of the business critical database on another server as we don’t want to loose any data while server goes down. So we have implemented below...

Elastix

Elastix is appliance server software that integrates the most effective tools available for Asterisk-based PBXs into a single, easy-to-use interface. It also include its own set of utilities and allows the creation for third-party modules to make it the...

IVR

Interactive Voice Response (IVR) allows your organizations to interact with customers through voice and DTMF tones via keypad without human assistance. By automating the call process, IVR systems allow your customers to serve themselves, thereby bringing...

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